B2C-Copilot® - Product Key Features
Our Azure B2C And Microsoft Entra External ID's User Management Solution prioritizes security through advanced measures like OAuth, Multi-Factor Authentication, and secure data transmission protocols. These features work together to create a robust security framework, ensuring that user data and authentication processes are protected against unauthorized access and threats.
Effortless User Profile Management
Managing user profiles is straightforward with our solution’s user-friendly interface. Administrators can:
Update User Email IDs: Quickly and easily update user email addresses, ensuring users receive important communications and can use their preferred email for account activities.
Edit Personal Information: Modify user details such as names, addresses, and contact information. This flexibility allows for keeping user profiles accurate and up-to-date.
Password Management: Reset user passwords securely, enabling users to regain access to their accounts with minimal downtime.
Implementing MFA is critical in protecting user accounts from unauthorized access. Our solution allows administrators to:
Add/Update MFA Numbers: Set up or modify phone numbers for MFA, providing an additional layer of security that ensures only authorized users can access their accounts.
Manage MFA Preferences: Customize MFA settings to suit organizational security policies and user convenience.
Revoke Sessions: Administrators can revoke active sessions for any user, preventing unauthorized access if a user’s credentials are compromised.
Our application enhances transparency and security by sending real-time email alerts for every user activity. This feature ensures:
Immediate Notification: Users and administrators receive instant email notifications for critical activities such as sign-ins, profile updates, password resets, and session revocations.
Detailed Activity Information: Each email alert contains detailed information about the activity, including the time, type of action performed, and the user involved, helping to quickly identify and respond to any suspicious activities.
Customization Alert Settings: Administrators can configure alert settings.
Enhanced Security through
Real-Time Email Alerts
Access Control and Session
Our product offers a robust user management solution within Azure B2C, catering to three distinct user roles:
Basic User: "A Basic User can view user details, sign-in logs, and audit logs for the past 7 days."
Super User: "A Super User has all the capabilities of a Basic User, with the added ability to update user details, including email changes and password resets etc."
Admin User: "An Admin User possesses all the functionalities of a Super User and can also access comprehensive dashboards for customer support activities, sign-in metrics."
User Deletion,Data Management
Maintaining data hygiene and compliance is simplified with features that allow administrators to:
Delete Users: Safely and securely delete user accounts when they are no longer needed, ensuring compliance with data protection regulations.
Data Export and Import: Easily export user data for analysis or compliance purposes.
User Notification on Deletion: Users receive email notifications when their accounts are deleted, ensuring transparency and facilitating communication during account management processes.
Admin Dashboards
Equip administrators with powerful tools to:
Analyze Sign-In Trends: View sign-in activity for the current day, last 7 days, and last 30 days. This allows for identifying patterns, detecting anomalies, and improving security protocols.
Comprehensive Activity Overview: Gain insights into overall user activity, helping to monitor engagement and identify potential issues.
Audit Trail: Maintain a detailed audit trail of all user management actions performed by the support team, ensuring accountability and facilitating compliance audits.
B2C-Copilot® - Product Key Benefits
1. Efficiency and Productivity
Our solution streamlines user management tasks, reducing the time and effort required to perform administrative functions. This increased efficiency allows customer support teams to focus on providing better service and support.
2. Enhanced Security
By offering robust security features such as OAuth with MFA, our solution ensures secure access to user accounts. It follows industry standards like GDPR and ISO, providing peace of mind regarding data protection and compliance.
3. Improved User Experience
A seamless user interface makes navigation and account management intuitive. Users benefit from a streamlined experience, while administrators appreciate the ease of managing user activities and security settings.
4. Cost-Effective Infrastructure
The application infrastructure is designed for efficiency, with negligible operational costs. This ensures scalability without compromising on performance or security standards.
5. Compliance with Security Standards
Our solution adheres to ISO and current industry security standards, ensuring data integrity and confidentiality. All user data and interactions are encrypted and transmitted securely via HTTPS, safeguarding against unauthorized access.
6. Real-Time Email Alerts
Instant email alerts provide visibility into critical user activities, allowing swift action against potential security threats. This proactive approach enhances transparency and trust with users and stakeholders.
7. Support for OAuth with MFA
Supporting OAuth with MFA enhances login security, offering users a seamless and secure authentication experience. This approach mitigates risks associated with password-based authentication methods.
8. GDPR Compliance
Adherence to GDPR standards ensures that user data is handled responsibly, with clear consent mechanisms and robust data protection measures in place.
9. Low Operational Overhead
The application’s user-friendly design minimizes training requirements and administrative overhead, allowing teams to focus on strategic initiatives rather than routine maintenance tasks.
10. Secure Customer Support Activities
All customer support activities are performed securely within the application. Comprehensive audit trails and access controls ensure accountability and prevent unauthorized actions.
Efficient
Effortlessly Optimize User Management for Azure AD B2C And Microsoft Entra External ID's with B2C-Copilot ®
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